I Didn’t Get Today’s Email

Oh no! We send the email every day, but sometimes our email can end up in your promotions folder, or junk folder. Add the SportsTV Guide to your contacts so we always make it directly to your inbox. Still can't find it? Click here. Tips for Making Sure the SportsTV Guide is Always in Your Inbox Add us to your contacts. Mark us as a "Safe Sender." Set-up an Inbox filter. Download our V-Card

By |2017-07-19T14:24:21-04:00July 11th, 2017||0 Comments

Where’s The Attachment?

We no longer send an attachment for service. Instead, you can access your guide online and print it from there. You'll receive a daily email from the SportsTV Guide by The Rail every morning with a "View Your Guide" link that will take you to your custom guide page. These links are always good for 48 hours, so if you don't have today's email, you can still use yesterday's. If you don't have either, you can click here to request a new link.

By |2017-07-19T15:06:44-04:00July 11th, 2017||0 Comments

My Guide Is Too Long

If your Guide is showing more than one day, you can change it to show programming from a single day. Under Select Dates click Daily and select the schedule from the day you wish to view from the dropdown menu. You can also hide the games broadcast in foreign language. Under Customize Listings, click Settings from the dropdown menu click Channels. Under Disable By Language check which languages you want to suppress. Don't forget to click Save & Exit.

By |2017-07-19T14:56:15-04:00July 11th, 2017||0 Comments

My Guide Is On The Wrong Day

You can set the guide to show a single day or several days. Under Select Dates click Daily and select Today. You can also have the guide show a custom selection of dates. Click Weekly, then click Choose Dates from the dropdown menu. Note: Your Guide won't automatically show today's listings; it saves whatever your Guide was last set to. If your Guide was set to show "Tomorrow's Guide" when you last logged in it will continue to show the Guide for the following day. 

By |2017-07-19T14:58:35-04:00July 11th, 2017||0 Comments
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